Learn to deliver constructive criticism in a way that promotes improvement and maintains positive relationships.

By the end of this course, participants will be able to:

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session
• Recognize the importance of setting goals and the method used to set them
• Uncover the best techniques for following up with the employee after the session

SHRM PDCs: 8
Intended Audience: All