WarrantyBrain helps durable-product Shopify merchants review warranty claims without turning every defect, replacement, or policy question into a manual investigation. Customers submit order details, issue information, photos, and evidence. WarrantyBrain organizes the claim, surfaces policy and order context, flags repeat-claim risk signals, and prepares a recommended next step. Review Mode keeps you in control: WarrantyBrain prepares the review; you approve customer-impacting actions.