Unlock the secrets of effective leadership with 'The Emotionally Intelligent Manager'. This essential guide elucidates the critical role that emotions play in the workplace, transforming the perception of emotional expression from unprofessional to a key component of successful management. Authors David R. Caruso and Peter Salovey, pioneers in emotional intelligence, present a comprehensive four-part hierarchy of emotional skills that will empower you to identify, utilize, understand, and manage emotions effectively. This foundational book reveals why emotional intelligence is paramount for making sound decisions, problem-solving, and navigating workplace challenges.

Delve into the practical strategies outlined in this 320-page volume, suitable for managers looking to enhance their leadership capabilities. With its emphasis on emotional skills, this book is perfect for those seeking to improve workplace dynamics and foster a more engaged team environment. Ideal for HR professionals, team leaders, and anyone aspiring to reach new managerial heights.

Condition: BRAND NEW
ISBN: 9780787970710
Year: 2004
Publisher: John Wiley & Sons Inc (US)

Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.

Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.


Condition: BRAND NEW
ISBN: 9780787970710
Year: 2004
Publisher: John Wiley & Sons Inc (US)
Pages: 320


Description:
We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions?and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.