Brambles.ai adds an AI shopping assistant that helps customers discover your products, get answers, and guides them toward purchase. It learns your catalog, engages shoppers based on what they are viewing, and handles common questions, customer service, and order inquiries. Built-in virtual try-on and view-in-room let customers see products before buying. Upload FAQs and knowledge sources, customize tone and branding, and connect tools like Gorgias, Zendesk, and Klaviyo for support workflows.