Develop essential skills for supervising others, including delegation, feedback, and conflict management.

By the end of this course, you should be able to:

• Define requirements for particular tasks
• Set expectations for your staff
• Set SMART goals for yourself
• Help your staff set SMART goals
• Assign work and delegate appropriately
• Provide effective, appropriate feedback to your staff
• Manage your time more efficiently
• Help your team resolve conflicts
• Understand how to manage effectively in particular situations
• Understand what a new supervisor needs to do to get started on the right path.

SHRM PDCs: 8
Intended Audience: All